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Spend Time To Follow Up With Your Customers Years ago I was struggling with chronic knee problems. So I went to see yet another specialist to figure out why, even after surgery, I kept tearing the same spot in my meniscus. Date: 2010-02-01 Building Better Customer Satisfaction Through Measurement Here are several excerpts from an excellent article by Santatu Nandi, an Execitive VP with Firstsource, Measuring Happiness: On the Road to Customer Satisfaction. Date: 2010-01-18 Attracting 'Ready To Buy' Customers With White Papers Finding quality customers during tough times really is achievable! Studies show white papers remain the most effective lead generation tools, bar none. Date: 2010-01-04
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