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[2012-01-23] Looking Beyond 2012: Trends for Leading Transformation
It's a new year and a new set of predictions to set goals and expectations for 2012. I won't bother you with the top 10 emerging social networks or apps to focus time and resources. Nor will I gaze in the crystal ball to reveal the five secrets to viral marketing and user/customer acquisition. Instead of adding my forecasts to the endless sea of debatable prophesies, I chose a more aspirational path.
[2012-01-10] The Customers' Voice, Your Social Graph and Your Reputation
Social media impacts every part of your business. in 2012 it is imperative that you
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