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[2010-05-24] How To Improve Your Customer Relationships
You might not have thought much about how your bank treats you. In a world of drive-through windows and automated teller machines, you might not even think about what kind of relationship you have with your bank You take for granted that its policies are more important than who you are, but does it have to be that way?
[2010-05-10] How To Effectively Handle Customer Disputes
Anyone reading this site is always on the lookout for the next big idea in search, and you all know that social media is it. My wife Linda knows, too. So, when she recently underwent successful Lasik surgery, she thought it would be far nicer to create a Squidoo lens for her surgeon, promoting his business, than to send a bouquet of flowers.
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