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[2006-03-20] How To Communicate Value Proposition and ROI
As part of my continuing series on Value and Pricing, the following article shows you how to position your company's value contribution to support the highest value-for-value exchange.

[2006-03-06] Microsoft Raises The Bar(n) For Hugh
Last Friday, I wrote about a different model of customer support.

[2006-03-02] Risk of Investment
Identifying and minimizing risks needs to be part of the ROI equation.