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[2005-03-30] Fed Ex, UPS Blog?
Nope, the leading expeditors are not blogging..not that I am aware of anyway. But Bloglines just announced that you can track your packages through your Bloglines Feeds.
[2005-03-21] Why Wiki?
Socialtext developer Chris Dent has a long and well considered post on social software and why he does wiki.
[2005-03-10] Customer Service IS Corporate Messaging
How many corporations know how its customer service (CS) department and personnel are interacting with the public ...
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